This four-unit course developed by the Australian Retail College (ARC) incorporates an innovative curriculum designed to prepare you for a Retail Management role. A job in Retail Management offers many challenges and opportunities for professional development. This course can equip you with the necessary skills and expertise to achieve success in one of the largest, evolving industries in the world. The course is offered in an online platform similar to an interactive textbook, featuring pre-recorded videos, quizzes and projects that give you the opportunity to gain new knowledge, learn new skills and demonstrate these through the completion of online assessment and skill evidence. Those who successfully complete this course will be able to incorporate their learning into their current workplace and be formally recognised with a Certificate of Completion endorsed by the Australian Retail College.
Getting your foot in the interview door is never easy. This course walks you through a step-by-step process of writing a flawless resume, while explaining its importance. Who this course is for:
- Recent or soon-to-be college graduates just entering the work force
- Professionals looking to switch to a new career field
- Career center employees or anyone who helps others write resumes
- People looking to become professional resume writers
Abuse can take place in any setting and it often goes unnoticed and unreported. Even if you don’t work directly with children or vulnerable adults, you might still be in a position where you can help prevent or stop abuse. The Care Act 2014 reformed the way the adult social care system works and provided a legal basis for safeguarding adults from abuse and neglect. *We donate 50p to charity for every purchase of this product.
The dictionary defines the word Servant as ‘a person who performs duties for others, especially a person employed in a house on domestic duties or as a personal attendant’ but as the saying goes the servant-leader is a servant first. While the idea of servant leadership goes back ages, many a great ones havepracticed treating their servants as the same from sitting and eating with them to serving them. The above was validated by the modern servant leadership movement launched in the recent past. "The servant-leader is servant first...It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead. That person is sharply different from one who isleader first, perhaps because of the need to assuage an unusual power drive or to acquire material possessions... The leader-first and the servant-first are two extreme types. Between them there are shadings and blends that are part of the infinite variety of human nature.” From a corporate perspective, Servant leadership is a philosophy that involves focusing on others (i.e. your employees), and focus on their success, and in turn build better professional relationships that can benefit both manager and employee. Servant leadership shows that managers can be great leaders while boosting their employee’s confidence and further their success at the same time. So why is Servant-Leadership not prevalent? With our “Servant Leadership” workshop, your participants will discover the specifics of how servant leadership works and how it can benefit both leaders and employees!
Nay for Facebook! I, for one, never have had the chance to sign up for facebook; although wanting to be on FB for once but never have had the time; now it don’t make any sense to sign up with facebook or any other newer social site for that matter given the explosion of these social icons reminscent of proliferation theory; I could go as far as twitter and liked it but it was back then and now I could hardly even think of considering a newer social site such as pinterest’ or ahhhh…. Whatever your social tool is and for the business you are in, I am sure it is in accordance with your startegy. Taking about the strategy, even an everyday email needs to be strategic or be targeted strategically as for the better part of day. So, if you are on a social site actively pursuing, then I am sure you have a purpose and everything you do is a purposeful action. And for those of you who are on every other social platform, does it seem purposeful for you to spend the time or would you rather not be for your sake and sustainable development. Being on a social site without a profitable action for the sake of mere entertainment is unfortunately an abuse causing more grief than good. For those strategic enthusiant looking to bank on the social sites to networking and for opportunities, I am with you and for the rest, I would say drop it! I think the power of LinkedIn or any one social site that an individual could stick to is enough of a force to reckon with but for once I would recommend others or the newer milenials to atleast take of look at all the other social sites in a disciplined manner. Social media is a staple of modern life. It is so enmeshed in the way that we communicate that companies have little choice but to engage social media as part of their marketing strategy. Before implementing any social media strategies, you should take the time to understand the benefits as well as the risks of using different social media platforms to reach current and potential customers. With our “Social Media and Marketing” workshop, your participants will discover the specifics of how to effectively use social media marketing and its pros and cons.
Positive and negative stress is a constant influence on all of our lives. The trick is to maximize the positive stress and to minimize the negative stress. This workshop will give participants a three-option method for addressing any stressful situation, as well as a toolbox of personal skills, including using routines, relaxation techniques, and a stress log system.
In business, it’s fashionable to say ‘I love taking initiatives’ and I, for one, having heard that many a time simply cannot comprehend the truth behind the intent. Whether you like it or not, talking taking initiatives is the corporate thing to do and seemingly a crucial step in moving forward in our professional and personal lives … For those ‘initiative’ enthusiasts, presenting a one-day workshop just so to cover the most about what you do not know and what you should know about initiative taking. The initiative learning is further facilitated by the usage of Training Manuals for each delegate, Icebreakers, energizers, and other workshop activities to heighten the effectiveness of training sessions when targeted to the lesson topic and the overall needs of the participants, PowerPoint slides embedded with videos, usage of real life examples, case studies, and stories based on the instructor’s industry experience that are relevant to the group, course related MP3 Audio book for training on the go and a complimentary E-book on select Soft Skills. For a brief on Initiative taking, its an emotional skill defined as an attitude or act of anticipation and proposing a solution before someone asks for it but there’s more to it. By showing initiative, it reflects us in a positive light to others as well as builds our own self-esteem. If we want something to happen, we need to make it happen. That is what initiative is all about. Take opportunities and run with them. Do not let excuses cause you to miss out on amazing opportunities. See what you want, believe what you want, and make it happen. With our “Seeing and Taking Initiative” workshop, the class participants will learn what initiative is, how to take it on, the advantages of it, and when to know one's place. By enrolling in this class, participants will be taking the first step in making something positive happen for them! Now that is initiative!
Teams are unavoidable in any business, and so is the chemistry between its member(s); I, for one, would bank on it especially in a new setting, wherein chemistry always came naturally. When you first went to grad school, I am sure it was ‘chemistry’ that you looked for during the orientation, and it is probably due to that chemistry why you have those select few that you still communicate with. My first day at the faculty offices reminded me of the chemistry that I was looking for, and of course, is the reason I still exchange mail with my past colleagues. In terms of a mission critical project, it is the notion of project chemistry that is the key to capturing some of the relational and behavioral dimensions resulting in a chemistry such as that between Ethan Hunt & Benji, in addition to others, and thereby affecting mission accomplishment. Therefore, the key to successful team building is paying attention to the vitality of chemistry between team members. It isn’t enough having a group of people to merely work on a project; they must connect with and balance each other’s strengths. By concentrating on the ‘chemistry’ as you build the group, you will not only be developing a sense of unity but decrease the chance of encountering pitfalls as well. With our “Team Building through Chemistry” workshop, participants will discover the specifics involved in building a team through chemistry and how it will lead to success. Below are the workshop objectives and course contents
Somebody once said, I want to be buried with a mobile phone, just in case I’m not dead. Well, many things would go with that like the coverage, charging, etc; and what if you decided to dial and called the wrong number, would you use the proper manners and be of concern in putting to use the established telephone etiquettes and make it less of a burden….!!! Ahoy! With all due respect to Abraham Graham, the meaning of Telephone Etiquette can sometimes be difficult to describe. It can be a unique attribute or characteristic that facilitates great communication, inside and outside the office. It can be the special way that you show confidence in any challenging situation. These and other events can become more easily managed with this great workshop. With our Telephone Etiquette workshop, the participants will begin to see how important it is to develop better telephone communication skills. By improving how they communicate on the telephone and improve basic communication skills, participants will improve on almost every aspect of their career.
It’s a fact that when asked what 'the cloud' is, a majority would not refer to it as an actual cloud, the sky, or something related to weather. So, Cloud is now all about storing documents, pictures, videos and even music on the cloud. More so, a life-saver because it simply means never having to say I lost those pictures of your cat that you sent me. But what if you could store your favorite coffee on the cloud and have it available to download in your cup without having to make a trip to your favorite coffee shop? Well the idea is in the works but is that possible…. seemingly not. In any event, the cloud is here to stay and is for everyone, call it a democracy. Cloud computing has completely changed the way businesses and their consumers store and access their data. As Steve Jobs rightly said, “I don’t need a hard disk in my computer if I can get to the server faster… carrying around these non-connected computers is byzantine by comparison”. The cloud has become a vital component for business as technology becomes embedded in modern life. Every business needs to understand the cloud and how it operates as well as the potential dangers and pitfalls associated with cloud computing. Knowledgeable monitoring and maintenance can be the difference between the success and failure of the technology’s use. With our “The Cloud and Business” workshop, the participants will discover the specifics of how the cloud can be a successful business tool. Below are the workshop objectives & the course outline
Time management training most often begins with setting goals. These goals are recorded and may be broken down into a project, an action plan, or a simple task list. Activities are then rated based on urgency and importance, priorities assigned, and deadlines set. This process results in a plan with a task list or calendar of activities. Routine and recurring tasks are often given less focus to free time to work on tasks that contribute to important goals. This entire process is supported by a skill set that should include personal motivation, delegation skills, organization tools, and crisis management. We’ll cover all this and more during this workshop.
No one is born a sales person nor one has a special gift that makes customers buy products/services. You can do absolutely everything right with your sales team and still fall far from beating your competition. You can hire the right people and develop the right training, but that doesn’t guarantee you’ll even keep up with the competition — or with your customer’s ever-evolving needs, for that matter. So, what’s the missing ingredient? Welcome to the world of Soft Skills! SoftSkills is a sociological term relating to a person’s “EQ” (Emotional Intelligent Quotient), the cluster of personality traits, social graces, communication, language, personal habits, friendliness, and optimism that characterize relationships with other people. Soft Skills are usually believed to be inherent in an individual but; such traits could be successfully developed or infused in a personality as well, through the right kind of Soft Skills Training.