Building Sales: This course helps you in being an effective sales person with a positive attitude and gives you required professional skills need to work with the customers. Good product knowledge will help to meet or exceed your customers’ expectations, thus makes a good impression. Product knowledge is possible only when a sales presentation is delivered as individual or in groups and this creates a buying environment.
This Skills Text applies to frontline service personnel involved in preparing.displaying and selling retail food. It requires knowledge and application of a store food safety program that complies with food safety regulations. This unit also meets the minimum competency standard for the Food Safety Supervisor requirement of the various States and Territories.
Good communication is necessary for all team members. If there are poor communicators in your team, they may feel confused or misunderstood. An effective team member communicates in a positive, confident and respectful manner. This course lets you understand the communication channels and methods that can be used in the workplace. There are some parameters on characteristics of an employee in a workplace which defines to serve as a role model.
It's not all about selling - it's about giving your customers all the help they need to buy. This unit helps you to develop the abilities to become the best sales person you possibly can. We all know the best athletes or sporting teams learn the required skills for their sport and then "practice - practice - practice. The best sales people and sales teams are no different. Your employer may have a specific sales process which you must follow. Successful selling is a process made up of a set of skills that have to be mastered if you are to be an effective sales person.
Merchandising food products can be a simple and cost-effective way to enhance the look of a business, create a better shopping experience for customers and boost sales by visually tempting customers. This unit covers the skills and knowledge required to prepare, arrange and present food products within a store.
Being able to work with people who are different from yourself is essential in business People working in the same organisation have shared goals, but they bring with them different skills, backgrounds and experiences that affect the way they work towards these goals. The organisation may also deal with a diverse range of customers.
This unit builds on the performance outcomes, skills and knowledge required for effective communication with customers and other staff in the workplace. Good communication is an important skill in any workplace environment. Employees are more engaged and can better align with organisational objectives and goals when a culture of good communication is established in a team or workplace. Furthermore as retail is highly reliant on client and customer interactions, strong communication skills can greatly affect a business’ overall performance.