eLearning, Instructional Design

Case Study: Retail Industry – Custom eLearning Solution on Process and Procedure Training for a Discount Store

Leading global discount store chain helped their workforce understand and adopt specific processes and procedures through online learning programs.


  • Developed eLearning programs for all major work areas such as Store Procedures, Machine Management, Driving Practices, etc.
  • Learning content simplified to address different capability workforce such as drivers, mid-level store workers, assistant store managers and technicians.
  • Course features – Learning Avatars, Contextual Interactions, interactive content design but without Narrations.


Source: http://www.swiftelearningservices.com/case-study-retail-industry-custom-elearning-solution-on-process-and-procedure-training-for-a-discount-store/

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