Developing a learning culture
Journal articles and blog posts related to L&D seem fairly uniform in their advice that L&D departments should find non-training ways to support learning. Here’s some of what we’re hearing: use the power of social learning; show your work; give performance support; leverage internet resources; design “courses” only as a last resort.
All of this is good advice, but workable only if underlying assumptions are true. And one of the underlying assumptions here is that people are ready to engage with these kinds of learning strategies if we will just get out of the way. Some people surely are. But many are not, and they need something more from us.
Ryan Tracey, in a blog post a few months ago, called out this “inconvenient truth” by saying, “they are not like us.” His point was that we know from our experience that many employees do not participate in these new venues; they are not exporing MOOCs, building a network on Twitter, or developing their internet search skills. Many don’t have the time or inclination; some prefer formal training; but many more are just not quite sure how to engage this way.
The 2014 learning culture study* from the Corporate Executive Board’s Learning & Development arm underscores the issue with the provocative finding that only 20% of employees are effective learners. So just getting employees to participate in new venues isn’t enough; we need to help them engage effectively.http://www.etrainingpedia.com/developing-a-learning-culture/TrendsCourses,Education,Learning,Massive Open Online Course (MOOCs),Training